4/7/2020
ChitiBeauty Hair Salon & Replacement offer a 100% Satisfaction Guarantee on our products. If you receive your hair extensions and are not happy how they look or feel you may return them to us for your money back minus shipping if applicable. Any hair extensions that have been altered, washed or worn in any way will not qualify to be returned. We honor this for up to 20 days after purchase (20 days = date package left our facility to date return is received). Orders returned after 20 days will be sent back to the customer.
Hair must be in the original state the same as it was sent to you.
Not the style you were looking for and wanted to exchange to something else? No problem! Just send it back to us!
We do not refund shipping charges.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 20 days after delivery.
Email us at ChitiBeauty Salon & Hair Replacement and must be submitted your order number. We will then provide you with instructions and a return address to ship your setback. All returned items will be inspected to see if you have the qualify for a refund.
